MIUX-Program

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Workshop on Mobile Internet User Experience

September 9th, 2007, 9:00-17:00

Venue: Singapore Polytechnic, building T15 near the Dover MRT station.

Photos from the workshop


Program

In the morning, position paper authors gave short presentations (10min + 5min Q&A). In the afternoon, we discussed in small groups. We closed the day with a nice dinner near Marina Bay.


Opening and introductions Slides
- Virpi Roto, Nokia Research Center

User Needs - Cultural differences
Mobile Internet UX for Developing Countries Slides
- Dhaval Joshi, Vinay Avasthi, Motorola India Research Labs

Experience, Perspective and Challenges of Mobile Internet Usage in India Slides
- Arun Tanksali, Jataayu Software

Mobile Internet User experience in Latin America Slides
- Yenny Otero, Wolfgang Maehr, Opera Software, Mercedes Herrera, Martha Isabel Castillo, National University, Bogotá, Colombia

User Needs - Business applications
Be connected on the go: not anytime - not anywhere Slides
- Valerie Bauwens, Swisscom Innovations, Christine Truc Modica, Design Strategy Lab

Exploring the User Experience Factors in Designing Successful Mobile Internet Services for Business Use
Kaisa Väänänen-Vainio-Mattila, Teija Vainio, Tampere University of Technology, Virpi Oksman, VTT – Technical Research Centre of Finland

Integrating Internet to Mobile Device
Steer.as - Designing information flow in our hyper-connected mobile generation
- Huie L. Peh, Domus Academy/Interaction Design Institute Ivrea

Infrastructure for Mobile Services
How to Build the Cornerstones for a Satisfying Mass Market Mobile Internet User Experience
- Kristin Roloff, Product Marketing, Swisscom Mobile

Best Practices: Making Mobile-Browsing Better
- Philipp Hoschka, Michael(tm) Smith, W3C

dotMobi, a Key Enabler for the Mobile Internet Slides
- Serge Haumont, Ritva Siren, Nokia

Developing Mobile Services
Mobile Internet User Experience in the Western World: Cost-Benefit Estimation Slides
- Wolfgang Maehr, Yenny Otero, Lars Erik Bolstad, Opera Software, Morten Fjeld, t2i Lab, Chalmers TH

Acceptance and Use of Simple Mobile Services - Preliminary Results and Perspectives Slides
- Gregor Broll, University of Munich, Richard Walker, XiWrite Srl, Margarita Patesti, Athens International Airport, Sebastian Boring, University of Munich

User Acceptance of Mobile Internet Services Slides
- Eija Kaasinen, VTT – Technical Research Centre of Finland

Small group discussions

In the afternoon session we further discussed user experience and mobile Internet service qualitites in four focus groups. The groups discussed a separate theme each:

1. User groups. What are the key user groups for mobile Internet - extremely mobile people / teens / business users / tourists / active content contributors, .. What are the key user experience factors that make these groups active mobile Internet users?

2. User experience in different cultures What kind of cultural differences do you identify that affect user experience, and how do these differences affect mobile Internet development?

3. Designing individual services for successful user experience. What should be targeted user experience factors in a successful service, and why?

4. Enablers for successful user experience of mobile Internet. What kind of solutions help users find what they need within mobile Internet service entities? Is it a matter of search engines, portals, context-awareness? Is it a matter of standards and guidelines? Or societal practises and education?

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